SHIPPING

Question about your order? Ask us. When you place your order, you'll receive a confirmation from us. We then begin processing your order and ship it out as fast as possible–– you'll receive an email with tracking information and most deliveries take 4 - 7 days. To ensure you never have to wait in between products, select make it a ritual when you add your product to cart. Your TYM product will arrive like clockwork each month, and you’ll save $$!

We offer free U.S. shipping on orders over $75 or flat rate domestic shipping . We will be offering international shipping in the future. Stay tuned! For expedited shipping, please contact us here.

EXCHANGES & RETURNS

As with all beauty products, your skin will take 2 weeks to naturally adapt. We ask that you wait this long to see the transformative effects of your TYM products.

Unfortunately we do not accept returns or exchanges due to the nature of organic skincare.

Inquiries, help@tymbotanicals.com

DISCLAIMER

Once your order is shipped, TYM Botanicals is not responsible for the loss of any parcels, delivery errors or damaged parcels. Please ensure your shipping information is up to date before finalizing your order, TYM Botanicals is not responsible for incorrect shipping addresses.

We do our best to ensure that our products are packaged to prevent damages. In the rare event that your product arrives damaged, please contact help@tymbotanicals.com with your order # and a photo of the damage as soon as possible.